Effective Date:
Last Updated:
These SMS Terms of Service (“SMS Terms”) govern text message communications sent by:
FrostPeak Heating & Air
2938 example St., Phoenix AZ 85009
By providing your mobile phone number and opting in, you agree to receive SMS communications from FrostPeak Heating & Air in accordance with these terms.
1. Program Description
FrostPeak Heating & Air uses SMS (text messaging) to communicate with customers regarding service-related matters, including:
• Appointment confirmations
• Appointment reminders
• Technician arrival notifications
• Service updates
• Follow-up communications
• Review or feedback requests
Messages are service-related and transactional in nature.
2. Message Frequency
Message frequency varies depending on your service activity. You may receive multiple messages related to appointments, service updates, and follow-up communications.
3. Message & Data Rates
Message and data rates may apply according to your mobile carrier plan.
FrostPeak Heating & Air is not responsible for charges imposed by your mobile carrier.
4. Opt-In Consent
By providing your mobile phone number and opting in, you provide prior express consent to receive SMS (text) messages from FrostPeak Heating & Air for service-related communications.
Consent is collected through website forms, service requests, or direct communication with our business.
Consent is not a condition of purchase.
By opting in, you represent that:
• You are the owner or authorized user of the wireless number provided
• You are authorized to approve applicable message and data charges
5. Opt-Out & Support
You may opt out of SMS communications at any time by replying:
STOP
After you reply STOP, you will no longer receive SMS messages from us unless you initiate new communication.
For assistance, reply:
HELP
A HELP response will provide you with contact information for customer support.
You may also contact us directly at:
(866) 650-1814
6. Data Privacy
We respect your privacy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data and consent will not be shared with any third parties.
For more information, please review our Privacy Policy available on this website.
7. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Message delivery is subject to carrier network availability.
8. Changes to SMS Terms
We may update these SMS Terms periodically. Continued participation in our SMS communications program constitutes acceptance of any changes.
9. Contact Information
For questions regarding these SMS Terms:
FrostPeak Heating & Air
2938 example St., Phoenix AZ 85009
(866) 650-1814